Frequently asked questions

When will the gift box arrive?


Once the order is placed and the payment has been received, orders will be shipped within five to seven business days. Please allow three to five business days for shipping to arrive.




Do you create custom boxes for special occassions, i.e. engagement, bridal, wedding, anniversary, retirement, etc.


Yes, our team is available for consultation. Contact us at info@psimissyouwhatsyourstory.com or boxesbychance@gmail.com




How much is shipping?


USPS Shipping costs are calculated at check out.